Consumer Disputes

Our Litigation & Disputes solicitors advise upon all aspects of consumer disputes, acting for both consumers and traders.

How we can help

We are all consumers, whether through our day to day purchases, through the receipt of services or through the making of larger investments.

When you purchase faulty goods or receive a bad service, it is very frustrating and time consuming to deal with. Consumers should be able to rely on products being of satisfactory quality, fit for purpose and as described. Services should be carried out with reasonable care and skill.

If your consumer rights have been breached, our Litigation & Disputes lawyers will take a proactive approach to resolving the dispute quickly and in the most cost-effective manner. Our Litigation & Disputes lawyers will advise you in relation to the various options for dealing with the dispute and if Court proceedings are deemed necessary, they will guide you through the Court process or fully represent you at each and every stage, depending on your instructions.

Our Litigation & Disputes Team

Caroline
Batko
Director, Head of Department & Solicitor
Caroline graduated from the University of the West of England in 2001 with an LLB (Honours) Law Degree…
Freddie
Lawson
Director & Solicitor
Freddie graduated from Newcastle University in 1992 with an Honours Degree in Combined Studies, focusing on history and politics…
Mark
Williams
Solicitor
Mark graduated from what is now known as Anglia Ruskin University, Chelmsford, Essex in 1991 with a LLB (Hons) Law Degree…
Malcolm
MacDougall
Solicitor
Malcolm has a lengthy, commercial background in property and construction having graduated from Glasgow University with a Mechanical Engineering Degree…
Holly
Papworth
Trainee Solicitor (SQE)
Holly graduated from Bournemouth University in 2020 with a BSc (Honours) in Forensic Biology, before completing her Graduate Diploma in Law at the University of Law Guildford in 2021…
Lucy
Drury
Trainee Solicitor
Lucy graduated from Reading University in 2019 with a degree in Philosophy and Politics…
Jenny
Pye
Paralegal
Jenny graduated from Bournemouth University in 2021 with an LLB (Honours) Law Degree…

Contact us today

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